Website Terms

These terms cover use of the Glow First Solutions website. Questions can be sent to contact@glowfirstsolutions.com. Project-specific services are governed by a separate written agreement.

Website information

Service descriptions, articles and other material are general information to help you explore your options. They do not constitute an offer with a fixed price or guaranteed outcome. We aim to keep information useful and accurate, but availability, scope and requirements must be confirmed for your project.

Enquiries and agreements

Sending a contact form or discussing an idea does not create a paid engagement. Before work begins, agree the deliverables, responsibilities, milestones, fees, payment terms, revision allowance and any support or cancellation arrangements in writing. Third-party subscriptions, licences, hosting and advertising budgets should be addressed explicitly.

Responsible use

Use the website lawfully. Do not send spam, malicious files or material that infringes other people’s rights. Do not attempt unauthorised access, disrupt the service or use contact forms to transmit confidential credentials. You are responsible for the accuracy of the information you submit and your right to share supplied material.

Content and intellectual property

Website text, branding and other materials are protected by applicable intellectual-property rules. You may view the website and share links for legitimate purposes. Reuse of protected material may require permission from the relevant rights holder. Ownership and permitted use of commissioned deliverables are determined by the separate project agreement, including any applicable third-party licences.

External services and availability

The website may link to services operated by third parties. Their terms and privacy policies apply when you use those services. Website availability can be affected by maintenance, hosting, network conditions and other factors, so uninterrupted access is not promised.

Results and decisions

Search visibility, advertising performance and business outcomes depend on many factors outside a service provider’s control. Examples and general guidance should be assessed in your own circumstances. No fixed search ranking, revenue level or return on investment is promised by this website.

Privacy and legal rights

Read our Privacy Policy for information about website enquiries and related processing. These website terms do not remove rights or obligations that cannot lawfully be excluded. Raise project disputes through the process set out in the applicable agreement.

Updates

These website terms may be updated as the website changes. Refer to the current published version when using the site, and retain a copy of the separate terms agreed for any paid project.